Returns & Exchanges

Due to the perishable nature of our craft beer and federal regulations regarding alcohol sales, all sales are final once they leave our facility. If you receive a damaged or incorrect shipment, please contact us within 48 hours of delivery to resolve the issue.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, immediately inspect your package for any signs of leakage, breakage, or incorrect inventory against your packing slip.

• 2.
  Document Issues

  If you discover damage, take clear photographs of the exterior packaging and the damaged bottles to assist us with the carrier claim process.

• 3.
  Contact Support

  Email our cellar team at info@sideprojectbrewing.com with your order number and the documentation of the issue within 2 business days.

• 4.
  Resolution Process

  We will review your claim and, if approved, provide a store credit or process a replacement shipment depending on current bottle availability.